A Day at Driver’s Village: Coronavirus Pandemic Could Forever Change the Way People Buy Cars

For weeks, Burdick met with managers every morning to keep up with constant change. Ken Elander, the marketing director, wrote a daily email to staff with updates on new procedures and as much good news as he could about the number of cars sold. As soon as the pandemic hit, he ordered a Clorox 360 Electrostatic sprayer — a machine that quickly disinfects an office.

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